Terms & Conditions

We understand that unforeseen circumstances can arise, making it difficult to keep an appointment. However, please remember that the time set aside for your appointment represents a slot that another client might need. As our commitment to providing the best service possible, and out of respect for Dr. Celia’s valuable time, we kindly request at least a 24-hour notice for cancellations.

Appointments that are missed or cancelled without a 24-hour notice may be subject to a cancellation fee.

Thank you for your understanding and cooperation.

Terms and Conditions for Sandplay South Africa

By accessing and using the website located at www.sandplay.co.za, and engaging in any transactions or interactions with Sandplay South Africa, you acknowledge that you have read, understood, and agreed to the following terms and conditions.

Detailed Description of Services

Sandplay South Africa provides in-person and online therapy and sandplay training services.

Agreement of Engagement

An agreement between Sandplay South Africa and a user is considered valid once the required payment has been made, and the company has received proof of payment. Until this point, all services remain the property of Sandplay South Africa.

Delivery Policy

As Sandplay South Africa deals exclusively with in-person or online therapy and training, there are no physical product deliveries. All services will be provided in-person or electronically.

Customer Privacy Policy

Sandplay South Africa is committed to protecting the personal information of users. All personal information will be handled in accordance with the Promotion of Access to Information Act 2 of 2000 (PAIA). User information will be kept confidential and will not be disclosed or used for purposes other than processing orders and providing services. For any privacy-related queries, contact Dr. Celia at celia@sandplay.co.za.

Payment Options Accepted

Payments for services can be made via bank transfer, PayFast or Peach Payments. Contact Dr. Celia at 072 145 1437 or celia@sandplay.co.za for payment details.


While Sandplay South Africa strives for accuracy and up-to-date information on the website, the company accepts no responsibility for errors or omissions. Users are encouraged to contact Dr. Celia for clarification on any information.

Use of the Website

The website may be used for browsing content, accessing services, and making legitimate engagements. Users are prohibited from engaging in fraudulent or speculative activities on the site.

Country of Domicile

Sandplay South Africa is governed by the laws of South Africa. The company’s address for all purposes under this agreement is 6 Leadville Way, Sunningdale, Cape Town, Western Cape.


Sandplay South Africa reserves the right to change these terms and conditions at any time without notice.

Company Information

Sandplay South Africa is operated by Dr. Celia. Contact details:

Website Usage Terms

Please read and accept these terms before using the website. If you disagree, refrain from using the site.

License to Use Website

The intellectual property rights of the website and its material are owned by Sandplay South Africa. Users are granted a license for personal use but must not republish, sell, or exploit the material commercially.

Acceptable Use

Users must not engage in activities that cause harm or illegal actions on the website. Unauthorized data collection and unsolicited communications are strictly prohibited.

Restricted Access

Certain areas of the website may be restricted. Users with access credentials must keep them confidential. Sandplay South Africa reserves the right to disable access at its discretion.

User Content

By submitting content to the website, users grant Sandplay South Africa the right to use, reproduce, and distribute the content. User content must not be illegal or infringe on third-party rights.

No Warranties

The website is provided “as is,” and Sandplay South Africa makes no representations or warranties regarding its availability or accuracy.

Limitations of Liability

Sandplay South Africa will not be liable for direct, indirect, or consequential losses. Users accept these limitations.

Product Warranty

For therapy and training services, users must report any issues within 24 hours. Damages caused by the client are not the responsibility of Sandplay South Africa.


Users agree to indemnify Sandplay South Africa against any losses arising from a breach of these terms and conditions.

Law and Jurisdiction

These terms and conditions are governed by South African law. Disputes will be subject to the jurisdiction of South African courts.

Registrations and Authorizations

Sandplay South Africa is registered with CIPC under registration number 2016/325639/07

Contact Information

For any inquiries or assistance, contact Dr. Celia at celia@sandplay.co.za.

This agreement constitutes the entire understanding between users and Sandplay South Africa, superseding all previous agreements. Users are bound by these terms and conditions when accessing the website or engaging in any transactions.